Customer success agent
Use your German language skills to improve our customers’ quality of life and well-being - join FitForMe as a Customer success agent and help our community of bariatric patients.
At FitForMe, you make a real difference by supporting people through one of the most important journeys of their lives: bariatric surgery. Using your strong German language skills, you’ll personally connect with customers, guiding them toward better health with tailored advice on our vitamins and nutritional supplements. From our Rotterdam office, your daily work will help individuals feel healthier, happier, and understood every step of the way.
What is exciting about this role
Your German communication skills have a direct impact on people's well-being. You don't just have a job - you play a crucial role in helping people who have undergone or will undergo bariatric surgery to achieve real, lasting changes in their health. Enjoy meaningful conversations and genuine connections with our community and feel fulfilled helping and advising!
Your day-to-day
Imagine answering a call from a customer relieved to speak German, comfortably sharing their health journey before and after bariatric surgery. You listen carefully, ask thoughtful questions, and warmly recommend personalized vitamins that support their new lifestyle. Every interaction transforms uncertainty into confidence. Each day you'll experience stories of genuine gratitude, knowing your language skills and empathetic approach helped someone become healthier and happier. At FitForMe, you'll find daily satisfaction through meaningful connections and visible impact.
Job requirements
Near-native or native German speaker (C1+) and fluent in English.
Strong interpersonal skills and genuine empathy for customers.
Proactive attitude and a commercially aware mindset.
Interest or background in nutrition, health, or wellness is a plus.
FitForMe perks & benefits
Meaningful work: Directly contribute to the health and happiness of others.
Great atmosphere: International and welcoming team in Rotterdam—feel at home while working and living abroad.
Hybrid flexibility: Combine working from home with office days (50/50) that strengthen your team bond.
Competitive salary: Although we offer an attractive salary plus bonus opportunities, this is not the part on which we want to compete.
Long-term growth: Opportunities to build your career with stability and intention for a permanent contract.
Health and Wellness: Benefits that prioritize physical and mental health, such as a wellness program and freshly served, nutritious lunches to promote well-being and energize employees.
Global Presence: The chance to work with a company that operates on a global scale, offering diverse experiences and exposure to various markets.
Fun at work: Regular company-wide events, parties, and team-building activities that foster positive working relationships. Opportunities to relax and enjoy downtime with colleagues to boost morale and teamwork.
Are you ready to make a difference?
Apply now and become part of FitForMe!